Are shared dashboards reducing decision-making effectiveness? An analysis of role-based dashboards, operational data, and KPIs in modern management.
Many organizations possess vast amounts of data, yet still make flawed decisions. The root causes often lie in fragmented data, context-less KPIs, and the lack of real-time operational insights.
As digital transformation enters a more advanced phase, the role of the Business Analyst (BA) is no longer limited to gathering and documenting requirements.
On the afternoon of March 19, 2026, at the SiciX office, the Business Analyst (BA) team, along with relevant members, participated in an internal training session on the topic of “Customer Relationship Management (CRM) Solutions”, delivered by Mr. Nguyen Ngoc Nhan – Business Analyst.
In many organizations, workflows are already well-established. However, when it comes to evaluating operational effectiveness, an important question often arises: Are tasks being completed on time and meeting the expected performance standards?
On March 12, 2026, at the SiciX office, the company organized an internal training session for the Business Analyst (BA) team to update their knowledge and strengthen their understanding of the SiciX product ecosystem.
In many organizations, operational processes are already well established: workflow diagrams exist, responsibilities are defined, and handling templates are available.
In many organizations, task assignments still happen through familiar methods: sending emails, messaging in group chats, discussing tasks directly, or noting them in Excel files. These approaches may seem simple and flexible, but as organizations grow, they quietly become a source of operational disruption.
The atmosphere at SiciX today became more vibrant and heartwarming with fresh bouquets, small thoughtful gifts, and sincere wishes dedicated to the women of SiciX on the occasion of International Women’s Day, March 8.
“Women belong in all places where decisions are being made.”

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