Tiếng Việt
On June 17, 2025, FLC Group — one of Vietnam’s leading multi-sector corporations in real estate, hospitality, aviation, and services — officially kicked off the implementation of the Customer Relationship Management (SiciX-CRM) project.
FLC Group is widely recognized as a pioneer in developing large-scale urban, resort, and golf complexes across Vietnam. Beyond real estate, FLC has expanded its business portfolio into aviation (with the Bamboo Airways brand), high-tech agriculture, and education. With its diverse ecosystem, FLC is moving toward building a unified operational platform centered on customers and driven by data-based decision-making.
FLC Official Website: https://flc.vn
The project is consulted, provided, and implemented by SiciX Technology JSC, a leading Vietnamese enterprise in digital transformation solutions. It aims to establish a modern and synchronized customer management system that delivers a deeply personalized customer experience while improving internal operational efficiency.
The SiciX-CRM solution is a core module of the SiciX Digital Business Platform, purpose-built for organizations with multi-sector ecosystems and multi-channel customer interactions.
Key Capabilities of SiciX-CRM
SiciX-CRM enables comprehensive management across:
- Sales Planning – Sales Management – Customer Care – Marketing
- Flexible operations via both Web App and Mobile App
- Standardized and centralized data integration from multiple subsidiaries into one unified system
- Seamless integration with FLC’s internal business systems
All data will be processed on a centralized platform, ensuring accuracy and consistency to support executive reporting and intelligent, data-driven customer engagement campaigns.
Why FLC Chose SiciX
SiciX is a trusted digital transformation partner with extensive experience in delivering nationwide projects across complex industries such as real estate, manufacturing, education, and logistics.
FLC’s decision to partner with SiciX stems not only from SiciX’s technological expertise but also from its practical consulting approach, flexible phased deployment, and long-term commitment to accompanying clients throughout their digital transformation journey.
This project marks a strategic milestone for FLC Group in enhancing its customer management and engagement capabilities, establishing a centralized data foundation for smarter operations and sustainable growth in an ever-evolving market.
Photos from the kick-off ceremony of the SiciX-CRM implementation project at FLC Group:
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