With more and more personal information or data being collected from customers over the Internet through user registration, user surveys, etc. SICIX TECHNOLOGY JOINT STOCK COMPANY has established a “Privacy Policy” as described below and is committed to managing our websites and applications and focusing on measures to prevent unauthorized use, disclosure, modification, etc. of personal information provided by our clients, ensuring their safety and satisfaction.

Please see here for details of SiciX terms of use

Definition of personal information

Personal information is information to accurately identify an individual such as: full name, contact address, email address, phone number, etc., or any other information that uniquely identifies that individual provided to our company.

Collection of personal information

When a SICIX application collects personal information over the internet, the following basic rules are always observed: Such information must be provided (registered) voluntarily. If you do not wish to provide the personal information we are seeking, you may refuse at your sole discretion. That means you won’t be able to access some of the services we offer on our websites or apps.

Purpose and limits of use of personal information

When we request our clients to provide personal information, we will specify the purpose of the collection and the method of information use, and then collect the information within an appropriate limit. There is also the possibility of using such personal information for some other purposes, such as statistical data in forms.

  • To provide the services you desire.
  • To provide information about the service you need.
  • To improve the service offered to you.

Rule of non-disclosure of personal information to third parties

We will not disclose to third parties any personal information provided, unless:

  1. You agree to disclose your personal information to third parties.
  2. Your personal information is processed into statistical data that do not reveal your identity.
  3. The disclosure is required by law.

Direct use of mail and phone number

Without your consent, we will not use any name, email address, contact address, etc. provided by you for direct mailing or calling. However, if you agree to this during the registration, we may use such personal information to send you information such as: account notices, service information, personal support during service use

Reference, correction or deletion of personal information

When you wish to refer to, correct or delete your personal information that we own, please contact us through the company’s inquiry channels. Upon thorough verification, we will disclose to you or correct or delete the information within a reasonable time

Personal information of minors

The majority of websites and applications on SICIX’s platform are designed to serve adults. Therefore, if we are serving a younger client, we will ask for permission from a parent or guardian before we collect their personal information.

Or, if the client is a child of the age where parental consent is required in your home country, you should carefully review the terms of this Privacy Policy to proper understanding and compliance.

If we find that the information you provide is without the consent of a parent or guardian, we will delete that information as soon as possible.

Client support center

If you wish to check your personal information, please contact the department that replied to your question or follow the contact details provided by our company.Or if you do not know who to contact and wish to inquire about the personal information provided on the website, please use the form available.

Use of web beacons and applications

Web beacons and applications are embedded in certain pages of our website and applications to check the number of times specific pages have been visited. Statistical data received by Web beacons and applications are used to improve websites and applications For example, advertisements for websites operated by our partner companies may be displayed based on your browsing history on our websites and applications

Use of access log

When you use our website or applications, access log including your IP address will be recorded. This information is used to track your visit to websites and applications and is not used to identify users, except for pages that require user authentication

Please note that:

Our company strives to protect your personal information, but we cannot guarantee the security of information as it is transferred. Each client is responsible for secure data transmission. We recommend that you take data security precautions when connecting to the Internet. SiciX Technology Joint Stock Company may modify this “Privacy Policy” at any time. In this case, the information will be effective when it is posted on the company’s website and application.