Tiếng ViệtOVERVIEW
Support staff in request/incident handling and the manager in grasping all work related to request/incident management. Fully and clearly provide and display the information.
The X-HELPDESK general list provides an overview of all information related to request/incident management.
Including: pending, in progress, completed request/incident; person in charge of handling, processing progress and results
KEY FEATURES
WELL-ORGANIZED CLASSIFICATION
Classified by general list.
Well-organized, clear, and transparent interface.
QUICK SEARCH
Easily access to find information helps personnel optimize working time
