The List of requests/incidents feature helps clearly and fully display lists of requests/incidents received and lists of requests/incidents processed. 

At the same time, this feature will automatically process by priority to promptly resolve urgent and serious requests/incidents first.

KEY FEATURES

SMART INTERFACE

Help processing staff easily look up information and quickly grasp the volume of requests/incidents

CLEAR CLASSIFICATION

All requests/incidents of the same type will include the same information fields, allowing users to review and process information quickly

TRANSPARENT & COMPLETE INFORMATION

Each request/incident comes with complete information for users to review & process.